softskills

In the most progressive companies, managers are looking for people's ability to communicate clearly and openly, and to listen and respond empathetically.
Good soft skills also include the ability of people to balance the commercial needs of their company with the individual needs of their staff.
Being flexible and able to adapt to the changing needs of an organisation also qualify as soft skills, as do being able to collaborate with others and influence situations through lateral and more creative thinking.

Indicative Soft Skills training includes:

Coaching skills
Coaching in an effective way helps to unlock individual potential, develop skills, techniques and confidence and move that person further towards their goals, objectives and true capability.

Behavioural styles and personality types
Identifying and understanding ones own behavioural style and personality type is important for recognising the impact that behaviour can have on team members.

Communication skills
The single most important skill you have to have in business is to be able to communicate effectively with colleagues and customers. From making sure you're understood to delivering difficult messages becoming a more effective communicator is a key skill.

Communication styles
Identifying team member communication style early in a conversation helps to build strong personal understanding and rapport. It enables effective communication to occur and helps identify the areas where communication flexibility and adaptability are needed.

What is NLP?
NLP training leads to greatly improved communication skills, confidence, motivation and success and is directly related to increasing our ability to model, coach, influence and persuade. It’s also effective in overcoming blocks or barriers caused by a lack of these skills

Planning and goal setting
Planning and goal setting is vital for effective and efficient team leadership. It helps ensure that targets are set and achieved, performance is maintained, teamwork is effective and individual development occurs. 

Creating a team approach
Creating the right team approach and environment helps the achievement of both team and individual objectives, it creates a more effective and pleasant workplace and generally increases motivation and the ‘feel good’ factor.

Delivering effective feedback
Delivering effective feedback is a powerful and motivational personal development tool which if utilised and delivered in the right way both engages and motivates people to perform and develop.

Questioning and listening skills
Asking the right question, at the right time and in the right way is an important skill to have, and when combined with effective listening it ensures that team member communication is both effective and personal.

Running effective meetings
Meetings are an essential part of every business. And yet one of the biggest timewasters within organisations is ineffective meetings. "Poorly planned" "Too long" "Badly run" meetings are all common complaints. Such meetings cost hours of time that could be used more effectively. This course provides all the essential skills and techniques needed for running effective meetings.

Stress Management Training
Stress at work is the leading cause of absenteeism and not managing stress has a colossal economic and human cost. Stress management training will make a real difference to your organisation in these stressful times.

Ponúkame tieto kurzy :

• Equality & Diversity Awareness
• Myšlienkové mapy
• Presentation Skills
• Project Leadership